Patient Perceptions of Empathy in Physician and Artificial Intelligence Chatbot Responses to Patient Questions about Cancer

Chen D, Chauhan K, Parsa R, Liu ZA, Liu FF, Mak E, Eng L, Hannon BL, Croke J, Hope A, Fallah-Rad N, Wong P, Raman S. Patient perceptions of empathy in physician and artificial intelligence chatbot responses to patient questions about cancer. NPJ Digit Med. 2025 May 13;8(1):275. Erratum in: NPJ Digit Med. 2025 Jun 21;8(1):382. PMID: 40360673.

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